Within 30 days of purchase : full refund or store credit.
Up to 1 year after original purchase date: for store credit or exchange (for last retail value).
Returns and Exchanges only accepted for purchases made through DixieReserve.com
Returns will only be applied to the original form of purchase with the original shipping cost deducted.
Allow up to 10 days after the return has been received for money to be refunded.
Please note that if you paid for shipping on the original order, that shipping cost will not be refunded.
All sales on DixieReserve.com gift cards are final and not eligible for refunds.
Please return all items in their original condition to: DIXIE RESERVE Returns / 3700 Wood Trace / Owensboro, KY 42303 with the completed Returns form that can be downloaded below.
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Need help? Contact us at bryant@DixieReserve.com